Privacy Policy

1. Information we collect

We collect information you provide directly, information generated as you use the service, and information from third-party integrations you choose to connect.

• Account information — your name, email address, and authentication identifiers when you sign up or sign in.
• Workspace and content data — the sites, keywords, articles, and other SEO data you create or import into your workspace.
• Connected integrations — data we access on your behalf from services you authorize, such as Google Search Console, Google Analytics, and your CMS.
• Billing information — processed by our payment provider (Stripe); we do not store full card numbers.
• Usage and device data — log data, IP address, browser type, and interactions with the product, used to operate and improve the service.

2. How we use your information

• To provide, maintain, and improve the service, including generating SEO audits, articles, and analytics.
• To authenticate you and secure your account and workspace.
• To process payments and manage subscriptions.
• To communicate with you about your account, updates, and support requests.
• To detect, prevent, and address fraud, abuse, and technical issues.
• To comply with legal obligations.

3. AI processing

The service uses AI models to generate SEO research, outlines, and content. Data you submit for generation may be processed by our AI infrastructure providers solely to produce your requested output. We do not sell your data, and we do not use your workspace content to train foundation models operated by third parties.

4. How we share information

We do not sell your personal information. We share it only with service providers who process it on our behalf under contractual safeguards, including:

• Cloud hosting and infrastructure providers.
• AI and data providers used to power SEO features.
• Payment processing (Stripe).
• Analytics and error-monitoring providers.
• Where required by law, or to protect our rights, safety, and property.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the service. When you delete your workspace or account, we delete or anonymize associated personal data within a reasonable period, except where retention is required for legal, accounting, or security purposes.

6. Security

We use industry-standard technical and organizational measures to protect your data, including encryption in transit, access controls, and workspace-level isolation. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can exercise most of these rights directly in your account settings or by contacting us.

8. International transfers

We may process and store information in countries other than where you reside. Where we transfer personal data across borders, we rely on appropriate safeguards as required by applicable law.

9. Children's privacy

The service is not directed to children under 16, and we do not knowingly collect personal information from them.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date above and, where appropriate, through the service or by email.

11. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at hello@seosorted.ai.