Help and Support

We're here to assist you! Just let us know how we can help, and feel free to choose your favorite way to get in touch.

FAQs

Common questions

If it's not here, email us at hello@seosorted.ai

Yes. You can switch anytime from your billing settings. Annual plans offer up to 50% savings compared to monthly billing.

We currently do not offer refunds on subscriptions or credit purchases. We strongly recommend reviewing plan details before purchasing. If you're unsure which plan is right for you, reach out to our Team — we're happy to guide you.

Before raising a dispute with your bank or Stripe, please contact us directly at hello@seosorted.ai. Most billing issues are resolved quickly when you reach out to us first. Filing a dispute may temporarily suspend your account while the case is reviewed. We're here to help, just drop us a message.

Yes. You can upgrade or downgrade anytime from your account settings. Upgrades take effect immediately. Downgrades apply from the next billing cycle.

Yes. You can cancel anytime from your billing settings. Once canceled, your plan remains active until the end of your current billing cycle.

We accept all major credit and debit cards via Stripe. For enterprise or bulk credit purchases, contact us for custom billing options.

If you have any billing, technical, or account-related questions, contact: hello@seosorted.ai We typically respond within 24 hours. Please reach out to us before raising payment disputes so we can resolve the issue quickly.